Frequently asked questions
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How can I change my access code?
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How can I check/operate may account when I cannot visit the branch?
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How can I contract the Distance banking service?
- How can I change my access code?
If you wish to change/personalise your access code, you can do so via the menu option See all options > Administration > Change operating area access code. We recommend you perform this operation regularly to maintain your security.
- How can I check/operate may account when I cannot visit the branch?
You have the Distance Banking Services via which you can check your accounts and operate via Internet Banking. For this, you just need the Distance Banking Service service and you will automatically gain access to all your accounts.
- How can I contract the Distance banking service?
Contact the branch in Miami and there they will register you at no charge and provide you will your access code, with which you can check and operate all your accounts.